ERRATUM COVID-19
Publication's date: 06/07/20
 
- THE RESTRICTIONS ABOUT DUVETS AND PILLOWS ARE ABANDONNED, SO YOU DON'T HAVE TO BRING YOURS!
- OTHER INFORMATIONS REMAIN TRUE
Informatie over het Coronavirus-gezondheidsprotocol
Publication's date: 04/07/20

Dear guests,

We finally received the official health protocol last Friday June 19
We are therefore now able to provide you with complete information relating
to the organisation of our campsite this summer in order to comply with these instructions and to ensure you a peaceful stay. This led us to make certain decisions which it is important that we inform you about:
In order to best comply with government directives in matters of health security:
- duvets and pillows will not be provided in the rentals, so you will need to bring your own.
- cleaning of the rental accommodation will be provided by an external service provider specializing in cleaning and disinfection. This measure implies that a mandatory cleaning fee will be applied for all rentals at the rate usually charged for each type of rental (we take the additional cost at our expense), and that customers who have not already taken this option will have to pay on the day of their arrival.
Here are the rates applied:
O’HARA 3 bedroom mobile home: € 50
O’Hara 2 bedroom mobile home and 2 bedroom MRI: 45 €
NATURE Safari Tent: € 35
The cleaning fee is already included in the rental price.
We specify that we can maintain the linen rental service.
Regarding the activities on the campsite, we had to make the decision to cancel the entertainment program for children this season, the health constraints being strict and difficult to set up with this young audience. In addition, the presenter responsible for these events has just withdrawn, and we are unable to replace him.
In order to compensate for this lack of entertainment, we have decided to invest in various outdoor games which will be made available free of charge to families at reception and for which we will ensure systematic disinfection (archery for children , wooden games etc ...).

We also decided to maintain adult entertainment during the day, which is easier to coordinate, and to ensure an evening entertainment program 1 to 2 peas per week, which is consistent with health guidelines.

The use of the swimming pool will be made without significant restriction: it will be necessary to take care to respect social distancing, and to respect the direction of circulation set up. The furniture (seats and deckchair) will be kept in place and we will ensure regular disinfection. A disinfectant will also be made available to disinfect these installations yourself
Our restaurant will operate normally, by reservation, and exclusively on the outdoor terrace. Wearing a mask will be mandatory when traveling.
Sanitary facilities: for the moment, only one sanitary block will be open (sanitary block opposite the reception), it will be totally disinfected 3 times a day, and a disinfectant product will also be made available if you wish to carry out additional disinfection. .
Finally, there will be regular disinfection of the contact points on all of the infrastructure available to you.
We would like to point out that all the places of visit, and tourist sites of the department will be open.

If these instructions lead you to change your mind on your holiday plan at the Des Arcades campsite, and you wish to cancel your stay, we undertake to reimburse you the deposit or all the payments made in the form of a credit 18 months, by bank transfer.
Whatever, we are happy to welcome you this summer, and we will make sure, as always, to make your stay a perfect success, under the sign of relaxation and conviviality ...
No doubt your stay with us will be the breath of fresh air you need after the difficult months that we have all gone through together.


Sincerely yours,
Eva & Jonathan

 
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Welcom bij de MARLIERE-Familie op
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Bekijk de video Nieuws 2019